Team
Client
The Palace Museum
Goal
Entertainingly, intuitively and Communicate Effectively spread knowledge of relics in the Palace Museum. 
   
My role

During my period of stay, I contributed to:
USER RESEARCH
· Past user questionnaire survey
· Monitor and analyze user flow
· Communicate research result with both technical team and design team

UX DESIGN
 · Content structure
· Strengthen user interaction

UI DESIGN
· Conducted wireframes for redesigned interactions
· Redesigned UI
 · Created video introduction for ISO app store​​​​​​​

Concept Background
Xiang Rui is the Chinese traditional symbolism system and its ranking order that was used in the Forbidden City in the past, like on jade ware, textile patterns, furnitures, architecture, and paintings etc. In order to intuitively communicate this order we implemented a vertical scroll that illustrate a journey from heaven to ocean, through fluid interaction it de-codes the meaning of each symbol and series of antique collections where it was implemented. 
The challenge
1. Adding new 170 traditional objects in 17 different categories - let them be digitized and educational
Compare to the first version of Xingrui APP, the addition of new 170 traditional objects need a clear structure to show different objects and easy-exploration in categories. 
Easily readable background knowledge.

2 . Lengthen the time of exploring in Xiangrui APP
Refine user experience for exploring different objects
Design new games for playful interaction experience

APPROACHING THE PROBLEMS
Reflecting to the challenges listed above, we are approaching the solution firstly by user research. Our following researches will focus on those aspects.

1. The way that the users understand of Xiangrui culture through the first version of Xiangrui APP.
We want to create a clear structure of different objects, so we need to understand the past users' experience about the structure, orders, visual system, and interaction of the first version of Xiangrui APP.

2. Improve educational features
For people with past experience of culture and education related APP, the usability of the APP matters. Improve the user experience and provide a more easy to explore knowledge to recent current users, and sharable system for attracting new users.

Research
1. Past-user questionnaire survey
We have collected over 200 copies of responds to our online questionnaires. 

2. Observe and analyze user flow
We have monitored 20 more users in different ages in real time, recorded their behaviors and collected feedbacks.



​​​​​​Fings & Design solution​​​​​​​

1. Structures of Animal Orders 


Old version

Updated version




2. Explore the objects in categories (in different animals)


Old version


Updated version




3. Details updated



Thank you for making it here.
What I learned from this redesign and update experience?
Group works are productive and challenging. The testing and comparable different design strategies are important for showing to groups and making better decisions. Communication between teammates who have different backgrounds can be inspiring from their different ways of thinking.
Update version and redesign projects can be hard. The potential suppositions and the scary of people’s aversion to change were in my heart.  It's a productive way to embrace people’s aversion to change as an important part of the design process. A carefully rollout strategy that allows users to have feedbacks is essential way to design better experience, and  helping us make better design decisions.
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